SureStay Studio by Best Western Clarkview Angeles City

Quiet location but 20-30/60 to the airport. Well appointed new hotel. Clean room toilet shower, pool, foyer, corridor, elevator. Room self contained with a fridge, hotplate, kitchen equipment. Very comfortable bed and pillows, Smart TV, excellent aircon, hot pressurised shower. Complimentary bottled water . Insufficient complimentary tea and coffee. Coffee mugs with coffee stains not very clean. Safe. Walk up call. Room service masseuse. Free shuttle only available from 0700hrs. Taxi organised by hotel staff using their Grab account. Hotel staff informed of the stained coffee mugs. Otherwise a pleasant stay.

We loved everything about the place. We were totally impressed on how the staff were accommodating to our needs. They even deliver our requests abruptly. Special mention to Sir Jerwin, Ms. Ann and Ms. Gigi, who were almost the staffs on duty throughout our 4 day stay. They always attended to our requests with their smiles and superb attitude. Kudos to SureStay Studio Clarkview!!!

I super like the coziness of the place and it felt genuinely homey. It is also aesthetic and clean. My apologies, the trip was a mix of business and leisure and we were pretty tired most of the stay to remember to take photos of the room but will surely take some the next time we stay again which will be in a couple of weeks. I loved our room (104) but wouldn't mind staying in another one. Yes, I will note a couple of things for improvement and please make sure that same are rectified, though they were nuances that we were able to see past. Had not been for those issues, I would have given a perfect rating because I really love the place - staff was so professional and super friendly and helpful; they have extended a luxury hotel experience at a cost effective rate. Real value for money. It was easy to drive to locations I needed to get to. Tried their breakfast and it was satisfying for its price. Parking was at a 'first come, first served basis' but even the Security personnel were ready to assist us in parking the car safely. We weren't able to use the pool during this stay (we will definitely next time) but passing by it constantly to and from our room, it looked consistently clean. Water pressure was so good and the amenities sufficed.

It would be unfair for me to comment, having stayed there twice. How do you know the SureStay staff and management are excellent? Simple. You don't see them unless you need them. And then, they are excellent!!!! Whatever you ask or request, appears in seconds to minutes. THE most polite. THE most engaging. We spoke about perhaps sending the SureStay staff out to train other establishments' personnel on the 'concept' of hospitality management. They are that good. From providing towels for our guests at the swimming pool.....WITH a smile; and being greeted on entry and exit EVERY occasion.

The rooms are immaculate! So affordable yet it feels like an expensive hotel. All Staff were accommodating and reliable, friendly and approachable. The bed was so comfortable, we'll stay in all day if we had to if we did not have errand and people to see due to a short stay vacay in the Philippines. We and my partner would definitely go back soon whenever we're in Angeles City, Pampanga.